Privacy Policy

Welcome to moovzy, operated by moovzy portal.
We care about your privacy and want you to understand how we use your information.

This is a short summary — for full details, please read our complete Privacy Policy.

1. What We Collect

We collect basic information to help run the service safely and efficiently, including:

• Your name, email, and phone number.
• For Businesses: company details, trade license, and contact info.
• For Customers: service requests and related details.
• Usage data (such as device type, location if enabled, and activity logs).
• Payment details when Businesses pay Service Fees.

2. How We Use It

We use your data to:

• Match Customers with Businesses.
• Process quotes, messages, and payments.
• Verify user identities and prevent fraud.
• Improve our services and provide support.
• Send updates, notifications, or offers (you can opt out anytime).

3. Who Sees It

We only share data when necessary:

• With Businesses (so they can respond to Customer requests).
• With Customers (so they can review Business quotes).
• With trusted service providers who help us operate the platform.
• With authorities if legally required.

We never sell or rent your personal data.

4. How We Protect It

We use encryption, secure servers, and strict access controls to protect your information.
You should also protect your account by keeping your password safe.

5. Your Choices

You can:

• Access or correct your data.
• Delete your account at any time.
• Adjust cookie or location permissions in your device settings.

6. Data Storage

We store your data as long as your account is active or as required by law.
After deletion, we may retain anonymous data for analytics and service improvement.

7. Children

Our platform is for users 18 years and older. We do not knowingly collect data from minors.

8. Updates

If we make changes to our privacy practices, we’ll notify you in the app or by email.
The latest version is always available at: www.moovzy.ae